location image 5001 E Expwy. 83, Ste. 333
location image 5001 E Expwy. 83, Ste. 333
Vendor profile
Zales Outlet
Jewelry serving Rio Grande Valley
Website photo linked from the vendor's public website
Zales Outlet offers fashion and fine jewelry, including engagement rings, wedding bands, diamonds, necklaces, earrings, bracelets, watches, and personalized pieces. In-person appointments and virtual consultations are available, with delivery and in-store pick...
Listing status
Unclaimed listing
Pricing
6 published offerings
Reviews
5 published
Updated
Updated 1 month ago
At a glance
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Contact information
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About What planners should know
Zales Outlet offers fashion and fine jewelry, including engagement rings, wedding bands, diamonds, necklaces, earrings, bracelets, watches, and personalized pieces. In-person appointments and virtual consultations are available, with delivery and in-store pickup options noted.
Media Website photos 3 photos
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Vendor websiteZales Outlet website photo
Linked from the vendor-owned public website; the image remains hosted by the vendor.
Zalex Index
Zalex Index
Services and pricing
Offerings
Package · Jewelry
In-Store Ordering
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
A store jewelry consultant can assist with ordering a jewelry piece. The order can be shipped to the store or to the customer's home.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 2 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- rio_grande_valley
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Assistance from an in-store jewelry consultant; shipment to store or home
Package · Jewelry
Custom Jewelry
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
Zales Outlet offers help creating custom engagement rings and wedding bands. The service also covers personalized gifts based on the customer's vision.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 2 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- rio_grande_valley
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Custom engagement rings; wedding bands; personalized gifts
Package · Jewelry
Jewelry & Watch Repair
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
The store provides jewelry and watch repair, including ring resizing and chain or clasp repair. Repairs may be completed in store or coordinated off site.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 2 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- rio_grande_valley
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Ring resizing; chain repair; clasp repair; in-store or coordinated off-site repairs
Package · Jewelry
Cleaning & Inspection
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
Cleaning and inspection services are available for jewelry. They are presented for maintaining jewelry's appearance or restoring its former lustre.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 2 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- rio_grande_valley
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Jewelry cleaning; inspection
Package · Jewelry
Trade-In & Upgrades
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
Customers can trade in qualifying diamond jewelry purchased at Zales toward a new jewelry item. Lab-created diamonds are excluded from this trade-in offering.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 2 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- rio_grande_valley
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Trade-in of eligible Zales-purchased diamond jewelry; credit toward a new jewelry item
Package · Jewelry
Delivery & In-Store Pick Up
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
Online orders placed by 1 PM may qualify for same-day delivery from select locations. Some jewelry styles may be purchased online and picked up in store.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 2 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- rio_grande_valley
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Potential same-day delivery from select locations; online purchase with in-store pickup for select styles
Plan with confidence Pricing access, checklist, and request shortcuts.
Custom quote available
Contact the vendor for package pricing, itemized fees, and payment terms tailored to your event.
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Trust and terms snapshot Verification, policy coverage, reviews, and trust signals.
Trust and terms snapshot
How trust signals work
Verification: Unclaimed listing
Review this snapshot with the full terms, reviews, prior work, and availability notes before booking.
Availability Public calendar notes Dates marked as unavailable or booked cannot be requested through Encalio.
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Details and location Policies, amenities, and FAQs / Where they serve Amenities, policies, FAQs, map, service area, and travel context.
Details
Policies, amenities, and FAQs
Location
Where they serve
5001 E Expressway 83 Ste 333, Mercedes, TX, 78570
Embedded Google map preview is using the public fallback. Full map provider features appear when the map key is configured.
Trust Reviews and terms Helpful trust details, published reviews, references, and vendor-supplied terms.
Reviews
External review sources
Average
5.0/5
Published
5
Verified
0
Sources: Google Maps: 5
Google Maps · Unverified
5 star review
5/5 from Ramsey Garcia
I had an amazing experience purchasing my wedding band! Roxie was absolutely wonderful from start to finish. She was friendly, patient, knowledgeable, and made the entire process so easy and enjoyable. She took the time to answer all of my questions and helped me find the perfect wedding band without ever making me feel rushed. Her excellent customer service made this such a special experience, and I’m so grateful for all of her help.
Google Maps · Unverified
5 star review
5/5 from Ashley
Great customer service! Can in for wedding band for my husband . Went above and beyond. Help me find the paper work to my wedding ring. Clean and inspected my wedding rings. I will be recommending my family and friends five stars all the way thank you Roxie M.
Google Maps · Unverified
5 star review
5/5 from Cristian Villalon
Roxie was amazing! She was super helpful, patient, and really took the time to make sure I found exactly what I was looking for. On top of that, she was very kind and made the whole experience easy and enjoyable. Definitely recommend asking for her if you stop by!
Google Maps · Unverified
5 star review
5/5 from Heather Parker
Roxie was super helpful and kind! I was greeted as soon as we walked in the door. I received quick service and she was able to help me with everything I needed and answered all of my questions. Thank you Roxie!
Google Maps · Unverified
5 star review
5/5 from Anna Malacara
Amazing experience! Lucy was kind and patient with our questions, and even cleaned our jewelry for us when we asked. Great service! Definitely would come back.
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Best-effort contact: this listing has not been claimed by the vendor. Discovered by Encalio Aug 1, 2026. Encalio will try to contact the vendor using the discovery contact on file, but pricing, availability, services, and response timing are not guaranteed until the vendor claims the listing or replies. Learn more