location image 4600 S Medford Dr., Ste. 1232
location image 4600 S Medford Dr., Ste. 1232
Vendor profile
Zales
Zales Jewelry in Lufkin
Website photo linked from the vendor's public website
Zales offers fashion and fine jewelry, including engagement rings, wedding bands, diamonds, necklaces, earrings, bracelets, watches, and personalized pieces. In-store appointments and virtual consultations are available.
Listing status
Unclaimed listing
Pricing
6 published offerings
Reviews
5 published
Updated
Updated 1 month ago
At a glance
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Contact information
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About What planners should know
Zales offers fashion and fine jewelry, including engagement rings, wedding bands, diamonds, necklaces, earrings, bracelets, watches, and personalized pieces. In-store appointments and virtual consultations are available.
Media Website photos 3 photos
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Vendor websiteZales website photo
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Zalex Index
Zalex Index
Services and pricing
Offerings
Package · Jewelry
In-Store Ordering
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
A Zales jewelry consultant can help customers place an order in store. The ordered jewelry may be shipped to the store or to the customer’s home.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 3 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- lufkin
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Assistance from an in-store jewelry consultant; shipment to store or home
Package · Jewelry
Custom Jewelry
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
Zales offers help creating custom engagement rings and wedding bands. The service also covers personalized gifts designed around the customer’s vision.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 3 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- lufkin
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Custom engagement rings; custom wedding bands; personalized gifts
Package · Jewelry
Jewelry & Watch Repair
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
This service covers repair for jewelry and watches, including ring resizing and chain or clasp repair. Repairs may be completed in store or coordinated off site.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 3 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- lufkin
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Ring resizing; chain repair; clasp repair; in-store or coordinated off-site repairs
Package · Jewelry
Cleaning & Inspection
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
Zales provides cleaning and inspection services for jewelry. These services are presented for maintaining jewelry’s appearance or restoring its former lustre.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 3 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- lufkin
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Jewelry cleaning; jewelry inspection
Package · Jewelry
Trade-In & Upgrades
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
Customers can trade in eligible diamond jewelry purchased at Zales toward a new jewelry item. Lab-created diamonds are excluded from this trade-in offering.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 3 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- lufkin
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Trade-in of eligible Zales-purchased diamond jewelry; credit toward a new jewelry item
Package · Jewelry
Delivery & In-Store Pick Up
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
Online orders placed by 1 PM may qualify for same-day delivery from select locations. Some jewelry styles may also be purchased online for in-store pickup.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 3 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- lufkin
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Same-day delivery from select locations for qualifying orders; online purchase with in-store pickup for some styles
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Custom quote available
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Trust and terms snapshot Verification, policy coverage, reviews, and trust signals.
Trust and terms snapshot
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Verification: Unclaimed listing
Review this snapshot with the full terms, reviews, prior work, and availability notes before booking.
Availability Public calendar notes Dates marked as unavailable or booked cannot be requested through Encalio.
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Details and location Policies, amenities, and FAQs / Where they serve Amenities, policies, FAQs, map, service area, and travel context.
Details
Policies, amenities, and FAQs
Location
Where they serve
4600 S Medford Dr Ste. 1232, Lufkin, TX, 75901
Embedded Google map preview is using the public fallback. Full map provider features appear when the map key is configured.
Trust Reviews and terms Helpful trust details, published reviews, references, and vendor-supplied terms.
Reviews
External review sources
Average
5.0/5
Published
5
Verified
0
Sources: Google Maps: 5
Google Maps · Unverified
5 star review
5/5 from Patrick Wahrer
Best customer service ever! We went into our local Zales store to inquire about having two ring soldered together. We were greeted by Rebecca S. Wow! What a wonderful and helpful lady. She helped us out on how to get the rings soldered thru Zales. We also inquired about different men’s wedding bands that we found online at Zales.com but weren’t available in the store. She gave us information on how to insure such a purchase, measured my finger and gave her opinion on what size I needed due to medical issues that I have been having. Being close to Valentines Day, I think this was a set up by my wife to get me into the store. She found an awesome bracelet on the same trip. Thank you Rebecca for working with us on all these items.
Google Maps · Unverified
5 star review
5/5 from Paige Richard
Uriah was amazing! Very professional, was happy to help us with everything that we needed. She took great care of us and sold us some BEAUTIFUL diamond earrings! Thank you so much!
Google Maps · Unverified
5 star review
5/5 from R. Zaragoza
Uriah did an amazing job. Friendly, enthusiastic, personable! Would highly recommend her and will definitely be requesting her for future purchases.
Google Maps · Unverified
5 star review
5/5 from Jennifer Supak
Absolutely amazing! The staff were extremely knowledgeable and friendly. They went out of their way to help me purchase the ring of my dreams. Highly recommend purchasing from here! Big shout out to Emalee, Sarah and Uriah!!
Google Maps · Unverified
5 star review
5/5 from Chelsea lalor
The lovely women at the Lufkin, TX location are truly amazing. They have been thru hell with me between my beloved Disney Rapunzel ring getting damaged, replaced and now lost/stolen…. After the emotional roller coaster I’ve been on since yesterday, they were patient and even stayed past closing to help me find the perfect replacement ring at 60% OFF! I will forever shop with them specifically and they should get raises just based off their customer service.
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Best-effort contact: this listing has not been claimed by the vendor. Discovered by Encalio Aug 1, 2026. Encalio will try to contact the vendor using the discovery contact on file, but pricing, availability, services, and response timing are not guaranteed until the vendor claims the listing or replies. Learn more