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5 star review
5/5 from Russ Waller
I had a wedding band repaired here after getting it caught on something, nearly taking my finger off, and having to cut it off. The repair is invisible. Looks just like the day I was married. They charged a reasonable price and took no time in getting the job done. Two days ago, I took a gifted Rolex to them to add a link for proper fit (usually I would do that, but being that this is the most expensive item besides my vehicles and home, I trusted this to Alter's). I called them to ask if I could wait while this was done and they didn't hesitate in saying to "go ahead and bring it in". I showed up, was offered complimentary beverages while I waited, then, to top it off.....they didn't even charge me. They obviously cate about taking care of customers no matter the amount spent there in the past. I'll tell you what, though. I will DEFINITELY choose to do business with them next time I make a jewelry purchase. My 25th wedding anniversary is approaching!! Kudos, Alter's, you've made a ne