location image 29300 Hempstead Rd., Ste. 831
location image 29300 Hempstead Rd., Ste. 831
Vendor profile
Zales Outlet
Zales Outlet in Cypress
Website photo linked from the vendor's public website
Zales Outlet offers fashion and fine jewelry, including diamonds, rings, necklaces, earrings, bracelets, watches, and personalized pieces. The selection includes engagement rings and wedding bands, with natural and lab-grown diamond options.
Listing status
Unclaimed listing
Pricing
6 published offerings
Reviews
5 published
Updated
Updated 1 month ago
At a glance
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Contact information
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About What planners should know
Zales Outlet offers fashion and fine jewelry, including diamonds, rings, necklaces, earrings, bracelets, watches, and personalized pieces. The selection includes engagement rings and wedding bands, with natural and lab-grown diamond options.
Media Website photos 3 photos
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Vendor websiteZales Outlet website photo
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Zalex Index
Zalex Index
Services and pricing
Offerings
Package · Jewelry
In-Store Ordering
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
A Zales jewelry consultant can assist with ordering a piece of jewelry in the store. The order can be sent to the Cypress store or to the customer’s home.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 3 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- cypress
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Consultation with an in-store jewelry consultant; order shipment to store or home
Package · Jewelry
Custom Jewelry
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
Zales offers assistance creating custom jewelry around a customer’s vision. The service specifically references custom engagement rings, wedding bands, and personalized gifts.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 3 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- cypress
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Custom engagement rings; wedding bands; personalized gifts
Package · Jewelry
Jewelry & Watch Repair
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
This service covers repair for jewelry and watches, including ring resizing and chain or clasp work. Repairs may be completed in store or coordinated off site.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 3 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- cypress
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Ring resizing; chain repair; clasp repair; in-store or coordinated off-site repairs
Package · Jewelry
Cleaning & Inspection
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
Zales provides jewelry cleaning and inspection services. These services are presented for maintaining jewelry’s appearance or restoring its lustre.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 3 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- cypress
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Jewelry cleaning; inspection
Package · Jewelry
Trade-In & Upgrades
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
Customers can trade in eligible diamond jewelry purchased at Zales toward a new jewelry item. Lab-created diamonds are excluded from this trade-in service.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 3 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- cypress
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Trade-in of eligible Zales-purchased diamond jewelry; credit toward a new jewelry item; excludes lab-created diamonds
Package · Jewelry
Delivery & In-Store Pick Up
Custom quote
Summarized from the vendor's website. Confirm current details with the vendor. View source details.
Zales offers online ordering with same-day delivery from select locations when ordered by 1 PM. Some jewelry styles may also be bought online and picked up in stores.
Package details and terms
Pricing transparency
Everyone - public pricing · Last updated 3 weeks ago
Comparison readiness
4/9 comparison checks clear · Comparison gaps need attention
Published price or quote model
Organizer pricing detail access
Pricing completeness
Pricing freshness
Known total simulation
Complete Pricing completeness. Complete Known total simulation. Complete Required fees and minimums. Complete Payment and refund terms.
- Service area
- cypress
Why this matches
- Pricing package is partially complete; request missing details before booking.
- Pricing was refreshed within 90 days.
Included
Same-day delivery from select locations for eligible orders placed by 1 PM; online purchase with in-store pickup for some styles
Plan with confidence Pricing access, checklist, and request shortcuts.
Custom quote available
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Trust and terms snapshot Verification, policy coverage, reviews, and trust signals.
Trust and terms snapshot
How trust signals work
Verification: Unclaimed listing
Review this snapshot with the full terms, reviews, prior work, and availability notes before booking.
Availability Public calendar notes Dates marked as unavailable or booked cannot be requested through Encalio.
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Details and location Policies, amenities, and FAQs / Where they serve Amenities, policies, FAQs, map, service area, and travel context.
Details
Policies, amenities, and FAQs
Location
Where they serve
29300 Hempstead Rd Ste. 831, Cypress, TX, 77433
Embedded Google map preview is using the public fallback. Full map provider features appear when the map key is configured.
Trust Reviews and terms Helpful trust details, published reviews, references, and vendor-supplied terms.
Reviews
External review sources
Average
5.0/5
Published
5
Verified
0
Sources: Google Maps: 5
Google Maps · Unverified
5 star review
5/5 from Karysha Debose
Anna was amazing with her customer service! She was so helpful and we didn't feel rushed or anything. Definitely will be back
Google Maps · Unverified
5 star review
5/5 from Toni B
Anna was extremely knowledgeable and patient. She helped with a great upgrade selection on my diamond earrings and with getting a safety lock on my bangle. I'll definitely be back!
Google Maps · Unverified
5 star review
5/5 from Melanie Morrow
Anna was such a great help with my engagement ring and I was very pleased with the visit and her assistance. She is super sweet made the appt super fast and she was very helpful with the process. I highly recommend this location and ask for Anna!! Thank you guys so much!
Google Maps · Unverified
5 star review
5/5 from Brock Singleton
I had an exceptional experience at Zales thanks to Gavin. From start to finish, he was professional, knowledgeable, and genuinely invested in helping me make the right decision. He took the time to explain everything clearly, answered every question with patience, and made what could have been an overwhelming process feel smooth and enjoyable. What really stood out was Gavin’s expertise and honesty. He wasn’t just trying to make a sale — he made sure I understood my options and felt confident every step of the way. His attention to detail, transparency, and calm guidance made a huge difference, and I never felt rushed or pressured. If you’re looking for someone who truly knows his craft and treats your purchase with care and respect, Gavin is the expert you want helping you. This was a top-tier experience, and I highly recommend working with him.
Google Maps · Unverified
5 star review
5/5 from Christa Walker
Gavin was very helpful. He took his time and showed us many different watch opinions.
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Best-effort contact: this listing has not been claimed by the vendor. Discovered by Encalio Jul 31, 2026. Encalio will try to contact the vendor using the discovery contact on file, but pricing, availability, services, and response timing are not guaranteed until the vendor claims the listing or replies. Learn more